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Frequently Asked Questions


What is the difference between translation, localization and interpretation?

Translation is the transfer from a source language to a target language in written form. Localization is the process of adapting a translation for a specific country or region. Factors such a dates, numbers, measurements, and are converted for a particular local. Interpretation, on the other hand, is the facilitation from a source language to a target language, and vice versa, in oral or verbal form. Simultaneous interpretation occurs when this process is done in real time, where as, consecutive interpretation occurs immediately after a party has finished speaking a single thought or expression.


What is Translation Memory and what are its benefits?

Translation Memory, or TM, is a translation database that helps facilitate the translation process more consistently and more efficiently. Translations are stored by language pair and on a segment-by-segment (sentence, paragraph or phrase-like) basis for future use. The benefits of Translation Memory include consistency and accuracy within and across documents/projects, quicker turnaround times, and cost savings with reuse of previously translated content.


What methods of payment do you accept and what are your payment terms?

Our payment terms at Net 30 days. We accept payment by check, bank transfer, or by credit card.


How do you select the linguists that are assigned to each project/account?

Our linguists are qualified according to a checklist of criteria, including native fluency in the requested target language(s), a minimum of five (5) years' industry experience, formal training, education or work experience in the subject matter at hand, proficiency with translation memory tools, solid references and samples of work, and last but not least, a commitment to professionalism, proactive communication and on-time delivery. Learn more here.


What file formats are you capable of working with?

Our Translation Memory software allows Morningstar Global to work directly with a number various desktop publishing, web, and software applications, some of which include, Adobe PDF, Microsoft Word, Excel, PowerPoint, Publisher and Visio, Adobe InDesign, FrameMaker, QuarkXPress, HTML, XML, ASP, XLIFF and RESX.

For a complete list of accepted file formats, click here.

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